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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Obtain the business requirements
   • Ensure that the business requirements and business specifications have been obtained from the client or the appropriate person
   • Manage the team’s identification of the client’s business model
   • Ensure that the technical specifications for the business problem have been determined
   • Manage the confirmation of key stakeholder requirements with stakeholders
   • Confirm the documentation of business objectives, technical requirements, and the problem
2. Evaluate the impact of the technical requirements
   • Review business problems, opportunities and objectives
   • Confirm that the technical requirements are complete
   • Review the hardware, software and network requirements
   • Coordinate the investigation into the processes to be changed by the business solution
   • Review the evaluation document, on the impact of the technical requirements on the business
3. Produce technical business solutions
   • Confirm the technical solutions produced in response to problems and business requirements
   • Review the costs involved in implementing the solutions
   • Review the recommendation from a range of supplier products, to determine which one best meets the technical requirements
   • Review, and report on, the technical solutions addressing the business specifications, and provide recommendations against the business requirements
4. Document and validate the agreed solutions
   • Ensure the report is forwarded to the appropriate person for feedback
   • Manage the feedback and incorporate changes, as required
   • Coordinate the redistribution of adjusted reports to the appropriate person
   • Obtain sign-off on the final business solution

Performance Evidence

Evidence of the ability to:

adapt technologies to specified technical solutions

use site design software and hardware

evaluate client specifications against accepted industry practices

produce technical solutions from business specifications

produce information that can be shared between businesses

apply design concepts to business solutions

produce technical reports

make recommendations, and offer optimum design solutions.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

explain the business processes for a project

outline the client business domain, including the client organisation structure and business functionality

explain compatibility issues and resolution procedures

outline the configuration of internet protocol (IP) networks

describe the importance of customer and business liaison

summarise desktop applications and the operating system (OS), as required

explain the procedures for linking processes

outline project management methodologies and processes

explain security protocols, standards and data encryption

explain technologies, such as:

access networks

core networks

information and communications technology (ICT) network topologies

mobile cellular networks

network protocols and OS

optical networks and principles

radio frequency (RF) networks and principles

radio frequency identification (RFID) hardware and software

describe the development platform that provides the tools to build, and deploy, applications into target platform environments.

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